RCA is a popular topic and many companies realize its importance in correcting problems. However, there is still much confusion and many problems continue to recur. Emphasis will be placed on realizing system interactions and cultural environment that often lies at the root of the problem and prevents true root cause analysis.

Areas Covered in the Session:

• How the organizational environment encourages problems
• Role of Management and system interactions in causing problems
• Use of quality tools and the scientific method
• Distinguishing between assignable causes, enabling factors and root causes
• Case study examples
• Root Cause Analysis Methods & Practical Applications
• System Thinking:  Moving from a reactive to a proactive environment
• Solution Development and Error Proofing

Who Will Benefit:

This discussion will provide individuals with the necessary tools to understand problems and prevent them from recurring and should be of interest to QA and Manufacturing Managers, Engineers, Supervisors, Consultants, Auditors, and responsible executives or other individuals responsible for resolving problems in any organization.