Overview: Root Cause Analysis (RCE) is a major tool in product complaint, non-conformance, and OOS failure investigations, and hazard analysis / risk management and mitigation activities.
It is required in resolving verification and validation issues including data outliers that frequently but are often improperly dismissed arbitrarily. As such RCA is a major element of cGMP compliance, and key source of regulatory problems. How can companies allocate scarce resources to those activities that have the greatest impact to product quality / safety, minimize resources on minor issues, and still satisfy the regulatory agencies? How can line operators brains be engaged by the use of such simple yet powerful tools? Use RCA to facilitate a closed-loop problem resolution system to reduce "fire fighting" and minimize compliance problems.