• Ongoing improvements in their ability to identify, assess and prioritize risks
  
• facilitates business owners involvement in risk management and GRC programs that affect them
  
• Better communication on risks to stakeholders
  
• Measurement criteria on GRC actions and a basis for ongoing improvement

What You will Learn from the Webinar:

• Receive a clear picture of the current view of GRC
  
• Obtain a clear knowledge of SLA concepts and how they relate to the enterprise-wide view of Service Level management (SLM) and its associated Service Level Objectives (SLOs)
  
• View an illustration of SLAs as applied to a facet of GRC in an enterprise
  
• Obtain recommendations to get your GRC SLA program developed and implemented

Course Outline:

• Background - What is GRC and SLAs - Present deficiencies in the development of GRC programs
  
• SLAs as a mechanism to align GRC service objectives with business objectives.
  
• How SLAs help define and pinpoint accountability for complying with GRC provisions.
  
• How to Develop Effective SLAs for GRC activities – Using risk analysis thinking in SLA development
  
• Illustration of an SLA for a facet of GRC
  
• Guidelines for Developing effectives SLAs for GRC
  
• Question and Answer period

Who Will Benefit:

• CTOs (Chief Technology Officers), Chief Compliance Officers (CCOs), Chief Risk Officers (CROs)
  
• CIOs, Information Technology (IT) VPs, Directors, Managers, Executives
  
• IT Specialists
  
• Information and Data Quality and Governance Specialists
  
• Executives of user functions/department who are responsible for developing and implementing GRC provisions
  
• Internal and External Auditors
  
• Vendors marketing personnel who market HGRC products
  
• Corporate and IT Governance managers responsible for governance and compliance
  
• Internal Control specialists
  
• Contingency Planning and Disaster Recovery specialists
  
• IT Service Product & Delivery Managers
  
• Business Development Managers
  
• Legal Department Representatives
  
• Anyone with a need to improve the quality of their company's GRC program