Denise has almost a decade of experience in Information Technology related quality, standards and controls management. Denise is a Certified Information Systems Auditor (CISA), a Payment Card Industry Qualified Security Assessor (QSA), an Archer Technologies Certified Consultant (ACC) and has experience defining and auditing IT controls, computer validation, software testing and has managed implementations of policies, procedures and systems, document management/retention and ISO 9001 quality management systems. Denise is experienced in using the COBIT control framework to define IT controls. Her industry experience is primarily in the private sector and has included work in commercial retail/wholesale, manufacturing, renewable energy, healthcare, security monitoring services, insurance, banking and 16 years in the pharmaceutical industry.